Monthly Archives: January 2012

As retailers make up a good part of the projects we’re busy with the question of to “how to build the best retail website” sometimes comes up. Which is a great question, and one that everyone in eCommerce should be … Continue reading

Posted in Do what the Customer Does, Lost Sales monitoring, Missing Product Monitoring | Comments Off

Following on from my last blog on the The Fallacy Of One-Page Website Performance Optimisation   I just wanted to add a quick note in answer to the question: “My web tech team are using lots of cool page speed performance … Continue reading

Posted in Application Performance Monitoring, Browser monitoring, Do what the Customer Does, Uncategorized, User Journey Monitoring, Website Monitoring, WPO | Comments Off

I get to sit in on a lot of meetings with clients, who are looking to improve the ROI of their websites. The most interesting ones are with organisations that have evolved far enough along the eCommerce evolutionary path to … Continue reading

Posted in Ajax Monitoring, Application Performance Monitoring, Do what the Customer Does, Online Mystery Shopper, User Journey Monitoring, Website Monitoring, Website Performance Monitoring, WPM, WPO | Comments Off