Monthly Archives: July 2012

Mis-pricing online – Amazon suffers today; tips to protect your WebSite

Posted on July 18, 2012 by deri

Amazon in the news today, this time because a bunch of their savvy customers took advantage of a pricing glitch to buy goods for just a penny. Luckily it was spotted within 20 minutes, so that kept small both the … Continue reading →

Posted in Business Impact, Inventory Monitoring, Lost Sales monitoring, Missing Product Monitoring, Realistic Monitoring, User Journey Monitoring, Website Monitoring | Comments Off

The Seven Deadly Sins Of The eCommerce Manager

Posted on July 5, 2012 by deri

Having read Magne Land’s good piece on the “The 7 deadly sins of software development“, it struck me that his advice is at least as relevant for the eCommerce manager, juggling a websites’ marketing features, usability, performance and the stability … Continue reading →

Posted in Ajax Monitoring, Communication, Do what the Customer Does, eCommerce, Online Mystery Shopper, Uncategorized, User Journey Monitoring, User Journey Testing, Website Monitoring | Comments Off