Category Archives: Browser monitoring

e-Commerce maturity curve – how to really reduce Customer Struggle part 1

Posted on March 30, 2012 by deri

An article at eConsultancy caught my eye, Digital B2B marketers struggle to overcome internal cultural challenges,  and reminded me of the varying stages of evolution down the e-Commerce maturity curve that I see on projects. It’s just my anecdotal evidence, … Continue reading →

Posted in Application Performance Monitoring, Browser monitoring, Common Language, eCommerce, Inventory Monitoring, Lost Sales monitoring, Marketing, Online Mystery Shopper, Single point of truth, Uncategorized, Unrealistic Monitoring, User Journey Monitoring, User Journey Testing, Website Capacity Planning | Comments Off

Last Mile monitoring your website – what to avoid and why

Posted on March 9, 2012 by deri

Some phrases and concepts cause a lot of confusion and take up so much time, when planning website performance management projects. Website ‘Last Mile’ monitoring is one – there are several limitations in practise, and we are finding fewer clients  … Continue reading →

Posted in Application Performance Monitoring, Browser monitoring, Unrealistic Monitoring, User Journey Monitoring, Website Monitoring, Website Performance Monitoring | Comments Off

Google Page Speed doesn’t make your website faster for users!

Posted on January 20, 2012 by deri

Following on from my last blog on the The Fallacy Of One-Page Website Performance Optimisation   I just wanted to add a quick note in answer to the question: “My web tech team are using lots of cool page speed performance … Continue reading →

Posted in Application Performance Monitoring, Browser monitoring, Do what the Customer Does, Uncategorized, User Journey Monitoring, Website Monitoring, WPO | Comments Off

Our iPhone App Monitoring service wins award at TechWorld 2011!

Posted on July 4, 2011 by deri

I’ve been to a  few awards dinners in my time, and even been short listed for an accolade:  just a few months back  in 2011 we were short-listed and received a Highly Commended from eConsultancy.com in the Innovation in E-commerce … Continue reading →

Posted in Ajax Monitoring, Application Performance Monitoring, Browser monitoring, Cloud Website Testing, User Journey Monitoring, User Journey Testing, Website Monitoring, Website Performance Monitoring | Comments Off

Mobile User Experience on Gambling websites: Apps versus m-web

Posted on June 16, 2011 by deri

I’m just back from a very interesting day, at the inaugural mGaming Summit in London yesterday – where I shared the speaking platform alongside key folks from Ladbrokes, BlueSquare, PaddyPower and all the online gaming names. Some interesting discussions on … Continue reading →

Posted in Browser monitoring, User Journey Monitoring, User Journey Testing, Website Monitoring, Website Performance Monitoring | Comments Off

Monitor what Users do on your website

Posted on June 7, 2011 by deri

Aka:  Do what the Customer Does – not an artificial simplification of it. If you want to know WHY users do what they do on your site:  web analytics can tell you the What:  but only by seeing what the … Continue reading →

Posted in Browser monitoring, Lost Sales monitoring, User Journey Monitoring, Website Monitoring, Website Performance Monitoring | Comments Off

Website spewing phantom data like Windows 7 Mobile

Posted on January 14, 2011 by deri

An interesting mention this week on the BBC Technology website of the fact that users of mobile phones running Windows 7, have found their monthly Internet allowance used up – without them visiting web sites. The Register in their inimitable … Continue reading →

Posted in Browser monitoring, Lost Sales monitoring, User Journey Monitoring, Website Monitoring, Website Performance Monitoring | Comments Off

Lies, Damned lies and Website monitoring statistics

Posted on November 3, 2010 by deri

Sometimes it’s hard to find out the truth.  Some companies don’t even believe that the truth is out there. There’s even doubt as to who actually originated the phrase “There are Lies, Damned lies and Statistics” (maybe it wasn’t British … Continue reading →

Posted in Browser monitoring, Lost Sales monitoring, User Journey Monitoring, Website Monitoring, Website Performance Monitoring | Comments Off

Monitoring Holiday websites – not easy given the caching bashing

Posted on September 29, 2010 by deri

Looking at  the web performance of eCommerce sites, there are some things that make the Holiday sector unique.  We work with a number of holiday companies and they have a unique challenge when it comes to accurate website monitoring. When … Continue reading →

Posted in Browser monitoring, Lost Sales monitoring, Travel Website Monitoring and Testing, User Journey Monitoring, User Journey Testing, Website Monitoring, Website Performance Monitoring | Comments Off

Internet Explorer 9 reviewed – will it make web performance harder

Posted on September 16, 2010 by admin

Update: 25 September 2010: Looks like the folks at ZDnet are among the first to lose developer time wondering why their site has a problem with  IE9. I’ll come clean from the start and say I’ve never been a fan … Continue reading →

Posted in Browser monitoring, SaaS monitoring, Website Monitoring, Website Performance Monitoring | Comments Off