Category Archives: Business Impact

Last night I spoke at the Agile Testers London Meet Up on: The Lessons We Learnt Load Testing The Website Of A Large UK Retailer. The MeetUp is always a lively event. Last night in particular there were a lot … Continue reading

Posted in Ajax Monitoring, Business Impact, Do what the Customer Does, HTML5, Online User Experience, Realistic Monitoring, Website Load Testing | Comments Off

On Tuesday and Wednesday (12th and 13th of March) I was in Earls Court London, at the Retail Business Technology Expo, speaking in the Innovation Theatre. There were some great presentations during the day including one stand out slot by … Continue reading

Posted in Application Performance Monitoring, Browser monitoring, Business Impact, Marketing, Online User Experience, Realistic Monitoring, Uncategorized, User Journey Monitoring, User Journey Testing, Website Monitoring | Comments Off

It was a treat on Friday to be at the DevopsDays London Conference and to get the chance to speak to, and share the platform with, some of the leading exponents of the new joined-up DevOps world. There was some … Continue reading

Posted in Application Performance Monitoring, Business Impact, Common Language, Communication, Do what the Customer Does, Uncategorized, User Journey Monitoring | Comments Off

We’re not one for big scale marketing here – no razzmatazz.  A lot of our work comes by word of mouth and referrals. So it was a warm feeling this week, to be told openly:  ‘SciVisum, you’re the market leader‘.

Posted in Business Impact, Communication, eCommerce, Marketing, Uncategorized, User Journey Monitoring | Comments Off

It’s a regular theme at many meetings I have,  everyone working together, trying to motivate teams from development, testing opps and marketing, and get them all focused on a vital issue… We don’t want customers to be the first to … Continue reading

Posted in Browser monitoring, Business Impact, Do what the Customer Does, eCommerce, Online User Experience, Realistic Monitoring, User Journey Monitoring | Comments Off

Planning and testing well in advance of Christmas sales is crucial for all eCommerce sites. One of the worst nightmares for support and marketing teams is an unforseen failure at a time when not only are traffic peaks at their … Continue reading

Posted in Business Impact, Common Language, Do what the Customer Does, eCommerce, Lost Sales monitoring, Online Mystery Shopper, Online User Experience, Realistic Monitoring, Single point of truth, Uncategorized, User Journey Monitoring, User Journey Testing, Website Capacity Planning, Website Load Testing, Website Monitoring, Website Performance Monitoring | Comments Off

This time of year is a stressful one for all the eCommerce teams of the retailers I work with – everyone is absolutely flat out! Christmas sales are on, and everyone is nervous. Will the  carefully planned marketing really do what’s … Continue reading

Posted in Business Impact, Common Language, Communication, Do what the Customer Does, eCommerce, Single point of truth, Uncategorized, User Journey Monitoring, Website Monitoring, Website Performance Monitoring | Comments Off

There’s a common theme in the world of technology, that mirrors wider life. Whilst some in the real world will argue about the best football team or the best singer or the best ever romcom – in the tech world, … Continue reading

Posted in Business Impact, Realistic Monitoring, User Journey Testing, Website Load Testing, Website Monitoring, Website Performance Monitoring | Comments Off

I was talking an interesting senior User Experience Manager today, who handles 14 countries for a B2C vendor with very strong European roots,  and at least as many local websites, and who’s got some great advice,  picked up whilst trying … Continue reading

Posted in Application Performance Monitoring, Business Impact, Common Language, Online User Experience, User Journey Monitoring | Comments Off

Amazon in the news today, this time because a bunch of their savvy customers took advantage of a pricing glitch to buy goods for just a penny. Luckily it was spotted within 20 minutes, so that kept small both the … Continue reading

Posted in Business Impact, Inventory Monitoring, Lost Sales monitoring, Missing Product Monitoring, Realistic Monitoring, User Journey Monitoring, Website Monitoring | Comments Off