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Category Archives: Missing Product Monitoring
As retailers make up a good part of the projects we’re busy with the question of to “how to build the best retail website” sometimes comes up. Which is a great question, and one that everyone in eCommerce should be … Continue reading
A major milestone was reached for SciVisum today. A B2C website client, Inghams Travel, has been so impressed with our Dynamic User Journey monitor service over the last year and more, that they decided to put up our logo on … Continue reading
It’s funny how things connect, and serendipitous outcomes result. Tesco are not in the travel sector: but our website Load testing team completed another project last week for them: and in wash-up discussions afterwards we drifted into the growing power … Continue reading
A colleague draw my attention to this BBC news item today, which quotes an “online entrepreneur” saying “millions of pounds worth of business is probably being lost each week” in online retail due to the issue he raises (more on … Continue reading
(This article by Deri Jones was first published in Internet Retailing magazine.) Online shopping tends to revolve around helping visitors find and put things into the Basket: in order to reach the overall goal of having them Check Out and … Continue reading
As a website performance tester, a lot of the meetings we have are pretty detailed and in-depth – helping eCommerce organisations to get some meaningful metrics of performance for User Journeys that make sense both at a business level as … Continue reading
Interesting bit of marketing spin this week from Marie Claire magazine – who reckon that their latest recommended must-have beauty product was so much in demand that it crashed the Boots.com web site! Confidence in Boots takes a knock from … Continue reading
“We won’t see retailers that don’t have transactional websites in 10 years time” Internet Retailing Magazine write in The Key To Retail 2010. 10 years? Why so cautious? Any day now – would be my take on that. Of course, … Continue reading
Hit a dilemna with a couple of websites this week. Two retailers, one mostly online/catalogue – one mixed online /offline. On both company’s web sites, they’ve hit the ‘out of stock’ usability wall. We’re measuring user experience in terms of … Continue reading
It sounds like it should be the first metric we all want from our website – what’s the money value of Lost Sales due to problems on the site this month? And how do we fix them, and not lose … Continue reading
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