Category Archives: Single point of truth

London Web Performance Group – Helping Transform UK politics?

Posted on January 17, 2013 by deri

I had a great time at the London Web Performance Group last night.  Good to network with a bunch of like-minded folks with website performance as an item on their agenda. But was most fascinating to hear about the www.gov.uk … Continue reading →

Posted in Cloud Website Testing, Single point of truth, WPO | Comments Off

Website wobbles as the snow falls on southern UK

Posted on December 6, 2012 by deri

Planning and testing well in advance of Christmas sales is crucial for all eCommerce sites. One of the worst nightmares for support and marketing teams is an unforseen failure at a time when not only are traffic peaks at their … Continue reading →

Posted in Business Impact, Common Language, Do what the Customer Does, eCommerce, Lost Sales monitoring, Online Mystery Shopper, Online User Experience, Realistic Monitoring, Single point of truth, Uncategorized, User Journey Monitoring, User Journey Testing, Website Capacity Planning, Website Load Testing, Website Monitoring, Website Performance Monitoring | Comments Off

The Quickest Way To Save Tech Support Time

Posted on December 4, 2012 by deri

This time of year is a stressful one for all the eCommerce teams of the retailers I work with – everyone is absolutely flat out! Christmas sales are on, and everyone is nervous. Will the  carefully planned marketing really do what’s … Continue reading →

Posted in Business Impact, Common Language, Communication, Do what the Customer Does, eCommerce, Single point of truth, Uncategorized, User Journey Monitoring, Website Monitoring, Website Performance Monitoring | Comments Off

Capacity Planners Benefit From Extending Testing Onto The Live Systems

Posted on June 15, 2012 by deri

A number of interesting things are happening at the moment in the crossover of ecommerce capacity planning space and web monitoring and testing, as the need for more realism in data to create more realistic models increases. This month we … Continue reading →

Posted in Application Performance Monitoring, Business Impact, Realistic Monitoring, Single point of truth, User Journey Monitoring, User Journey Testing, Website Capacity Planning, Website Load Testing, Website Monitoring, Website Performance Monitoring | Comments Off

e-Commerce maturity curve – how to really reduce Customer Struggle part 1

Posted on March 30, 2012 by deri

An article at eConsultancy caught my eye, Digital B2B marketers struggle to overcome internal cultural challenges,  and reminded me of the varying stages of evolution down the e-Commerce maturity curve that I see on projects. It’s just my anecdotal evidence, … Continue reading →

Posted in Application Performance Monitoring, Browser monitoring, Common Language, eCommerce, Inventory Monitoring, Lost Sales monitoring, Marketing, Online Mystery Shopper, Single point of truth, Uncategorized, Unrealistic Monitoring, User Journey Monitoring, User Journey Testing, Website Capacity Planning | Comments Off