Category Archives: Uncategorized

Keeping It Real: Avoiding Pitfalls When Load Testing Websites Using A CDN

Posted on May 3, 2012 by admin

There was a time when doing a Website Load Test for a client using a Content Distribution Network (CDN) was an infrequent activity, but these days it’s a common occurrence.  There are more CDN suppliers of course, the newer ones … Continue reading →

Posted in Uncategorized | Comments Off

How Changing Suppliers For Website Monitoring Can Improve Communication Immediately For eCommerce And Operations Teams.

Posted on April 16, 2012 by admin

We’ve seen a steady stream of projects over the last six months, where eCommerce teams have moved sufficiently down the e-Commerce Maturity Curve and wanted to upgrade their current, rather static website monitoring tools. Very often this move has been … Continue reading →

Posted in Application Performance Monitoring, Do what the Customer Does, Online Mystery Shopper, Uncategorized, Unrealistic Monitoring, User Journey Monitoring, User Journey Testing, Website Monitoring, Website Performance Monitoring | Comments Off

e-Commerce maturity curve – how to really reduce Customer Struggle part 1

Posted on March 30, 2012 by deri

An article at eConsultancy caught my eye, Digital B2B marketers struggle to overcome internal cultural challenges,  and reminded me of the varying stages of evolution down the e-Commerce maturity curve that I see on projects. It’s just my anecdotal evidence, … Continue reading →

Posted in Application Performance Monitoring, Browser monitoring, Common Language, eCommerce, Inventory Monitoring, Lost Sales monitoring, Marketing, Online Mystery Shopper, Single point of truth, Uncategorized, Unrealistic Monitoring, User Journey Monitoring, User Journey Testing, Website Capacity Planning | Comments Off

Google Page Speed doesn’t make your website faster for users!

Posted on January 20, 2012 by deri

Following on from my last blog on the The Fallacy Of One-Page Website Performance Optimisation   I just wanted to add a quick note in answer to the question: “My web tech team are using lots of cool page speed performance … Continue reading →

Posted in Application Performance Monitoring, Browser monitoring, Do what the Customer Does, Uncategorized, User Journey Monitoring, Website Monitoring, WPO | Comments Off

Monitoring Shared-eCommerce Platform MultiChannel User Experience

Posted on October 25, 2011 by deri

We have been involved in some interesting User Journey monitoring projects recently, for a couple of retailers trying to cover the full multi-channel user experience. To achieve full multi-channel understanding measurement of dynamic User Journeys on the public website have … Continue reading →

Posted in Uncategorized | Comments Off

QA is not software testing: Quality is your Users Experience

Posted on October 11, 2011 by deri

It was an interesting day out Thursday at the Iqnite London QA and Software Testing Conference 2011.  An opportunity to bump into some known names in the QA space like Shane Kelly (QMF fame), who’s at our client William Hill, … Continue reading →

Posted in Application Performance Monitoring, Cloud Website Testing, Uncategorized, User Journey Testing, Website Monitoring, Website Performance Monitoring, WPM | Comments Off