Category Archives: User Journey Monitoring

Google Page Speed doesn’t make your website faster for users!

Posted on January 20, 2012 by deri

Following on from my last blog on the The Fallacy Of One-Page Website Performance Optimisation   I just wanted to add a quick note in answer to the question: “My web tech team are using lots of cool page speed performance … Continue reading →

Posted in Application Performance Monitoring, Browser monitoring, Do what the Customer Does, Uncategorized, User Journey Monitoring, Website Monitoring, WPO | Comments Off

The Fallacy Of One-Page Website Performance Optimisation

Posted on January 16, 2012 by deri

I get to sit in on a lot of meetings with clients, who are looking to improve the ROI of their websites. The most interesting ones are with organisations that have evolved far enough along the eCommerce evolutionary path to … Continue reading →

Posted in Ajax Monitoring, Application Performance Monitoring, Do what the Customer Does, Online Mystery Shopper, User Journey Monitoring, Website Monitoring, Website Performance Monitoring, WPM, WPO | Comments Off

Give your customers some love, website monitoring TLC

Posted on November 28, 2011 by deri

A major milestone was reached for SciVisum today. A B2C website client, Inghams Travel, has been so impressed with our Dynamic User Journey monitor service over the last year and more, that they decided to put up our logo on … Continue reading →

Posted in Inventory Monitoring, Missing Product Monitoring, User Journey Monitoring, Website Monitoring | Comments Off

Website monitoring support – clients rave about SciVisum support team

Posted on September 23, 2011 by deri

It’s been a  busy month, with a number of new clients coming on board who have upgraded from other suppliers’ traditional, basic services to our more sophisticated approach to website monitoring:  ‘Do what the Customer Does – No really – … Continue reading →

Posted in Application Performance Monitoring, Cloud Website Testing, User Journey Monitoring, Website Performance Monitoring, WPM, WPO | Comments Off

Why SciVisum Is Like The Matrix – The Eureka Moment

Posted on August 23, 2011 by deri

Is it a question of the known unknowns, or the unknown unknowns? When talking to organisations about what SciVisum does, and what makes us different, we are always keen to get a live trial of our monitoring suite or testing … Continue reading →

Posted in Inventory Monitoring, User Journey Monitoring, Website Monitoring, Website Performance Monitoring, WPM | Comments Off

Website performance gains are made via evidence – BBC should know better

Posted on July 14, 2011 by deri

A colleague draw my attention to this BBC news item today, which quotes an “online entrepreneur” saying “millions of pounds worth of business is probably being lost each week” in online retail due to the issue he raises (more on … Continue reading →

Posted in Application Performance Monitoring, Lost Sales monitoring, Missing Product Monitoring, User Journey Monitoring, User Journey Testing, Website Monitoring, Website Performance Monitoring, WPM, WPO | Comments Off

Our iPhone App Monitoring service wins award at TechWorld 2011!

Posted on July 4, 2011 by deri

I’ve been to a  few awards dinners in my time, and even been short listed for an accolade:  just a few months back  in 2011 we were short-listed and received a Highly Commended from eConsultancy.com in the Innovation in E-commerce … Continue reading →

Posted in Ajax Monitoring, Application Performance Monitoring, Browser monitoring, Cloud Website Testing, User Journey Monitoring, User Journey Testing, Website Monitoring, Website Performance Monitoring | Comments Off

Mobile User Experience on Gambling websites: Apps versus m-web

Posted on June 16, 2011 by deri

I’m just back from a very interesting day, at the inaugural mGaming Summit in London yesterday – where I shared the speaking platform alongside key folks from Ladbrokes, BlueSquare, PaddyPower and all the online gaming names. Some interesting discussions on … Continue reading →

Posted in Browser monitoring, User Journey Monitoring, User Journey Testing, Website Monitoring, Website Performance Monitoring | Comments Off

Monitor what Users do on your website

Posted on June 7, 2011 by deri

Aka:  Do what the Customer Does – not an artificial simplification of it. If you want to know WHY users do what they do on your site:  web analytics can tell you the What:  but only by seeing what the … Continue reading →

Posted in Browser monitoring, Lost Sales monitoring, User Journey Monitoring, Website Monitoring, Website Performance Monitoring | Comments Off

Video Streaming Monitoring – Is your CDN value for money?

Posted on March 18, 2011 by deri

We’ve seen a definite step up in the number of clients using video to engage with their visitors.  Some are doing simple stuff, just a couple of videos, and keeping it to a simple download before viewing delivery model. But … Continue reading →

Posted in Monitor Video Streaming, User Journey Monitoring, Website Flash Monitoring, Website Monitoring, Website Performance Monitoring | Comments Off