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24/7 Website Monitoring and Transaction Testing
Benefits of choosing SV-Monitor
More meaningful metrics – for the entire business
SciVisum’s end to end, in-depth monitoring from the users perspective, provides valuable metrics on your website's performance - not just 99.9%. More meaningful metrics bring greater benefits for both technical and commercial teams by delivering more valuable data on which to base sitewide improvements, measure quality of user experience and ROI.
Whether your website is using HTML, AJAX, Flash Video, Mobile Apps or HTTP Live Streaming: there is a flavour ot SciVisum's SV-Monitor service to suit.
Serving Commercial Teams
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| Management overview data for reporting and KPIs with comparisons over 12 months |
| Measure cost of errors and downtime with Lost Sales and Lpost Opportunities reporting |
| Optimise user experience at every step of a journey from your customer’s perspective |
| Identify problems before your customers find them with at a glance live status and recent errors |
| Be alerted to problems with email or SMS alerts sent to the relevant team for each journey |
| Complex transaction monitoring means all your business critical functionality is covered |
| Monitor 3rd party Service Level Agreements with SLA performance monitoring |
| Measure service delivery by third party suppliers and drive improvements |
| No hidden costs with automatic updating of journeys for small site changes |
Test more of your site’s functionality for less - pricing per User Journey not per page or per step
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| Intuitive navigation. Reports, performance graphs, error tables, timing analysis and page size information for any time period |
| Find out more about benefits to commercial teams |
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Serving Technical Teams
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| More accurate assessment of performance with faster sampling
Fast sampling rate, testing every 5 minutes as standard
More accurate measure of journey downtime with an increased sampling rate when a journey is in error
Investigate intermittent errors such as stalling and time outs
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| Eliminate false results with page content verification not just page headers |
| Peace of mind. Any errors and you'll be the first to know
Unlimited instant SMS/email alerts for each user journey
Sent only once an error has been verified, to avoid false alerting
Configure alerts contacts for each journey
Disable alerts during planned maintenance
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| Uncover sitewide issues and pinpoint error causes. Go directly to details on error duration, error cause and a breakdown of page objects downloaded from live status |
| Replay Journeys to see what your customer saw leading up to and during an error/warning as well as the source code at each step |
| Identify areas for future improvement with up to 12 months of trends data |
| Filter error tables by type of error |
| See the impact of page size on performance for every step with Page Weighting |
| View delivery time analysis for every step |
| Monitor third party SLAs with SLA window monitoring |
| Navigate backwards and forwards through time and zoom into performance graphs for more detail |
| A constant timeline across all journeys for performance graphs, errors and page delivery analysis |
| In house R&D provides an ongoing portal development programme and the flexibility to tailor solutions to client's needs |
| Find out more about benefits to technical teams |
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Portal Storage
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| Reporting data over 12 months |
| Trends data 12 months |
| Component data 3 months |
| Replay Journey 1 month |
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Service Variants
SciVisum offer a variety of on demand website testing services catering for all business and technical requirements. Read the short list below for an overview of our on demand services.
RIA Monitoring
Reduce response times and ensure your rich internet applications (RIA) and streaming media are performing
Video Streaming monitoring service
Whether you still use Flash video streaming, or are planning to move to the newer HTTP Live Streaming* approach, whether you're building your own delivery ework iover the Cloud, or using as third-party video sreaming supplier: SciViusm's Video Streaming monitoring service takes out the guess work of what your users are experiencing real-time. The BBC used SciVisum's Video streaming monitoring service to set a benchmark
Web Farm Monitoring
Onsite monitoring and transaction testing helps identify and resolve performance issues with multiple web farm servers
Real Browser
Gain a more in-depth understanding of the user experience through ‘real-browser’ testing
City Watch
Identify cultural trends and intercontinental problems by monitoring geographically from the cities/countries where you have significant customers
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Organise a Demonstration
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View our client testimonials |
If you would like one of our service professionals to contact you to arrange a demonstration of our Website Monitoring Service or discuss your web site performance goals/needs free of charge please contact us.
To contact a service professional call us on +44 (0) 1227 768276 or request a telephone/email call back
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