Technical Details

SV-Monitor offers many technical features to benefit those using the service on a day to day basis.

Accurately measure error duration
While a User Journey is in error, monitoring frequency increases from the standard 5 to 15 minute sample rate to give the most accurate measure of error duration
Eliminate false alerts
Errors are confirmed by a majority of injectors before being sent to contacts you have configured in the portal
Quickly identify and pinpoint problems
Daily and summary views help identify problems at a glance
Get monitoring up and running straight away
Within 7-14 days
Disable alerts during planned maintenance
Disable all or any one Journey during planned maintenance. You can preset the time for them to be re-enabled, or disable them permanently
Monitor actual page content
Not just error codes
Reduce staff overhead
Remote, independent service means no disruption to your staff or systems
Let us worry about small changes to your website
We automatically update scripts when minor site changes are identified
See the data that you want to and how you want to
View performance graphs, error tables, data analysis, breakdown of steps for any time period