SciVisum is proud to announce the release of SV-Real Browser the latest addition to the acclaimed SV Monitoring Suite. The success of this user centric development highlights the power of the Agile development process used by our world class R&D team.

"We are proud to announce the launch of SV RealBrowser following months of hard work by the entire SciVisum team working closely with our clients to understand their needs, gather their requiremenst and identify their problems. We have created something truly innovative together." Deri Jones, CEO, SciVisum

See what your users see and understand their experience of your website and applications 24x7 with the release of SV Real Browser.

Including:

• The ability to view browser rendered performance of the site and compare/contrast with pure technical performance,
• The ability to replay the actual error as the customer saw it rendered in a  browser.
• The ability to view the performance of the different components within a page individually on the waterfall graph.

To understand customer behaviour, reactions and attitudes to your website, mobile apps or other online properties you have to experience those things in the same way that they do.

Mystery shopping has long been a technique used by retailers and service providers and the opportunity to understand the genuine customer experience has always been highly prized .

With its ability to render user journeys in the same way as a user does SV Real Browser gets you closer to your cusomers than ever before, meaning you can share their experiences 24x7, even replaying journeys exactly as they appeared on screen.

The time to fully render all components within a page can differ considerably from the pure technical call and response time and SV Real Browser used in conjunction with SV Monitor enables faster identification and resolution of performance issues through the ability to see both at a glance and then drill down for detail.

Understand which page elements/components are actually downloaded by a real browser and see those components listed in the precise order in which they are rendered on screen, in an intuitive waterfall graph interface.

The download order can be critical from a performance perspective, since anything not contributing to the user experience is likely to degrade it to some degree. Our waterfall graph exposes the download order, enabling developers and others to make informed decisions about page loading efficiency.

When analysing and resolving errors the SV Real Browser full screen capture replay function means you can see the fully rendered screen exactly as your users saw it and so better understand the impact of the errors on the user experience.

We would like to thank all of our customers for their  on-going suggestions, comments, feedback and in some cases full beta-testing and piloting journeys for us.

More Information

• SV-Real Browser

Request Demonstration

View our client testimonials If you would like one of our service professionals to contact you to arrange a demonstration of our web and mobile user journey monitor services or discuss your web site performance goals/needs free of charge please contact us. To contact a service professional call us on +44 (0) 1227 768276 or request a telephone/email call back