SciVisum
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e-Consultancy.com
Leading online tester makes five predictions for 2008
...business personnel have historically been fobbed off by the IT department’s use of irrelevant data and metrics that indicate the servers performing well from a metrics perspective. In 2008 we will see business people push back when this occurs, only accepting data that is relevant to the customer experience - User Journey monitoring
Usability News
Web 2.0 will meet its End in 2008 - 3 January 2008
Web 2.0, one of the major online trends of 2007, will meet its end in 2008 according to leading UK web testing company SciVisum, and rising online revenues will signal the demise of high street retailers
IT Retail
Leading Online Tester Untangles The Web - 19 Dec 2007
...etailers will focus on eliminating the background problems that currently plague their websites and negatively impact sales. Those that don’t will die with the high street
Accountancy Age
RIP Web 2.0 and the end of the High street - 24 Dec 2007
...2008 will also be the year that high street revenues start to decline... in an increasingly competitive online retail environment, firms will be forced to review and tighten their e-commerce operations to achieve maximum return on investment...
SciVisum : Lost Online Sales Study 2007
UK eCommerce riddled with ‘invisible errors’ - 23 October 2007
One third of the consumer online journeys tested by SciVisum experienced more than three
per cent error rates, while more than ten per cent...
VNUNet.com
UK e-businesses plagued by 'invisible errors' - 24 Oct 2007
One third of the consumer visits to websites tested by SciVisum experienced more than three
per cent error rates, while more than 10 per cent demonstrated ...
Computer Business Review
$615m worth of invisible errors slip past web analytics- 24 Oct 07
A third of the online journeys investigated by UK web site testing specialist SciVisum
experienced 3% error rates.
Web User
Christmas shopping sites criticised - 24 Oct 07
A report from SciVisum, a firm that specialises in creating and testing web applications,
has said that many retailers face losing out on this revenue as ...
Web User
Online banking vs the High Street - 22 Sep 07
... is tolerated by users, but even then it is likely the company will have damaged their brand,"
said Deri Jones of web application provider SciVisum.
mad.co.uk
Northern Rock - online Lessons to be Learnt - 20 Sep 07
In my role at SciVisum I've seen a range of approaches deployed by all sorts of organisations,
but the lightweight one has been used with some success ...
Travolution.co.uk
Web performance - Are you a smooth operator? - 15 December 2006
Your website may look the business, but it's no good if technology behind
the scenes lets it down.
Web
designer (pdf) Money matters - 01 December 2006
Shopping online is now a part of the retail landscape . Figures for 2005
indicate that over £8 billion worth of goods were purchased Iast
year-an increase of nearly 29 per cent on the previous year, which equates
to an average of £458 per person.
CRN (pdf)
Making it a merry e-Christmas - 27 November 2006
Online stores must ensure that their software and databases can
cope with the busy festive demand, argues Deri Jones
Internet Retailing
(pdf) Are supermarkets failing to deliver the goods?- 14 November
2006
A mystery-shopper test has revealed that not one of five online supermarkets
tested could deliver all of the items on a shopping list. This "dismal
service" was just one of 11 checks made on leading supermarket sites
including
Bios
Latest Big Online Spenders Least Tolerant - 09 November 2006
According to research from Hitwise, online surfing for Christmas 2006
is already up 81 per cent on last year.
Server Management
(pdf) The curse of the Internet - 07 November 2006
TechCentral
Wrong-footed by IE7 - 06 November 2006
Revolution
(pdf) Four in five shoppers feel 'web rage' - November 2006
'Web rage' is on the rise and online retailers need to improve
the functionality of their websites, according to a study by web-testing
specialist SciVisum...
IT-Analysis.com
Comment: Top 100 Fall Foul Of IE7! - 03 November 2006
It's being reported that 13 per cent of FTSE 100 companies did
not have their
websites ready for the launch of IE7, the first new version of Microsoft's
marketleading browser since IE6 which was launched in 2001.
IT Week IE7: Were sites prepared? - 02 November
2006
... Deri Jones, chief executive of web site testing firm SciVisum was
not surprised that the sites were less than perfect, but added that he
thought that, “the Etre study slightly overplayed the extent of
the problem".
Also on VNUnet,
Computing,
What PC?, Informatics
online, Channel
web
Internet
Retailing.net (pdf) Firefox 2.0 - new browser upgrade should give
pause for thought to etailers - 25 October 2006
The monopoly of Microsoft's Internet Explorer is being loosened
slightly, and the release of Firefox2.0, the biggest competitor, is a
time for etailers to consider their browser strategy
Computing
Companies urged to check IE7 readiness - 13 October 2006
Microsoft's upgrade to Internet Explorer will be automatically
pushed to desktops later this month, but a web testing firm has warned
that many companies may not be ready
Also reported by Personal
Computer World
Net4Now
IE7 to be released by Automatic Update - 11 October 2006
According to Microsoft’s IEBlog, IE7 will be released this month
via Automatic Update. Companies are being advised to take a risk assessment
of their organisation to decide if they should globally deploy the browser.
Coverage Q3 2006
PC
Magazine E-commerce study trashes gender stereotypes - 08
September 2006
Online retailing is reversing the sexual stereotype that women
are champion shoppers, following the news that twice as many men as women
shop online daily and are prepared to splurge on high-value items.
Metro (pdf) Men outspend
women on the net - 8 September 2006
DailyRecord.co.uk
(pdf) Men hooked on net shopping - 08 September 2006
Bios
Men Spend More Than Women Online - 07 September 2006
Twice as many men as women shop online daily and are the biggest
spenders, with 15 per cent splashing out £5000 or more on a single
purchase. Stereotypically, men are the most likely to take risks online,
choosing to gamble and to splurge on expensive items ranging from cars
to houses. Men are also less influenced by brands.
Catalogue & ebusiness
(pdf) Shopping habits, " web rage" and a lack of
education - 01 September 2006
VNUnet
E-commerce study trashes gender stereotypes -
Sep 2006
Online retailing is reversing the sexual stereotype that women are champion
shoppers... But men are less patient than women; only one in five men
would give a sluggish website a second chance...
Web Designer
(pdf) Not so happy shoppers - August 2006
We might love nothing more than a spot of online retail therapy here in
the UK, with around
three-quarters of us now enjoying web shopping , but we're also seemingly
prone to losing our cool .
Computeractive (pdf)
Sub-standard sites slated - 20 July 2006
Manchester
Evening News Online shopping is all the rage - 17 July 2006
Online shoppers in Manchester are the biggest spenders on the
web, snapping up everything from balloon trips to pole-dancing poles!
Sunday
Express (pdf) Internet Shoppers in a rage - 16 July 2006
MicroMart
(pdf) Rage against the machines - 13 July 2006
Netimperative
Frustrating sites send shoppers back to high street - 12 July
2006
Online shoppers are becoming prone to “web rage”,
as failing retail sites are encouraging people back to shopping at high
street stores, according to new research.
Net4
NowWeb Rage Sends Shoppers Back To The High Street - 11 July
2006
Three quarters of Brits now shop online, but “web rage”
is threatening the UK’s online economy. 78 per cent of online shoppers
complained that frustration with website performance has led them to turn
off their computer.
Computing
Web rage turns shoppers back to the high street - 07 July 2006
Three quarters of people now shop online, but the growing threat
of ‘web rage’ could drive consumers back to the high street,
according to a regional ecommerce study.
Techworld
Web shopping on the rise - 07 July 2006
Nearly three quarters of UK shoppers are now going online for their purchases,
spending an average of £89 a month. But more than half of them are
unhappy with the lack of phone contacts on websites, citing it as the
major disappointment in shopping sites
VNUnet
Web rage turns shoppers back to the high street - 07 July 2006
Online retailers get two chances before customers are lost, research claims
Three quarters of people now shop online, but the growing threat of ‘web
rage’ could drive consumers back to the high street, according to
a regional ecommerce study.
Yahoo!
News Web rage turns shoppers back to the high street - 07 July 2006
Three quarters of people now shop online, but the growing threat of “webrage”
could drive consumers back to the high street, according to a regional
ecommerce study.
Some 78 per cent of online shoppers surveyed complained that theirfrustration
with website performance has led them to turn off their computer.
New Media Age
(pdf) UK e-shoppers growing less tolerant of complicated sites - 06
July 2006
Three-quarters of Britons now shop online despite 78% of them complaining
of bad service .
Research by site testing specialist SciVisum found that less than half
of online shoppers would give their favourite Web sites more than two
chances before trying the competition or returning to the high street.
Computeractive
Growing web rage experienced by online shoppers - 06 Jul 2006
UK consumers from the north of England and Scotland are most likely to
be prone to 'web rage' when shopping online.
Also on:
PC
Magazine Web rage turns shoppers back to the high
street 07 July 2006
PC
Magazine Growing web rage experienced by online shoppers 06 Jul 2006
PCW
Web rage turns shoppers back to the high street 07 July 2006
PCW
Growing web rage experienced by online shoppers 06 Jul 2006
ActiveHome
Growing web rage experienced by online shoppers 06 Jul 2006
IT
News (Australia) Growing web rage experienced by online shoppers 06
Jul 2006
What
PC? Growing web rage experienced by online shoppers 06 Jul 2006
eCommerce
Web Rage Turns Shoppers Back to the Street 06 Jul 2006
Business
Link for London Online frustrations leading to “web rage”
06 Jul 2006
Online shoppers are suffering from “web rage” as they become
increasingly frustrated
with online retailers’ websites, a new survey has said.
smallbusiness.co.uk
Consumers impatient with bad websites 06 Jul 2006
Four out of five online shoppers give up on buying products online due
to poor website performance. This leads to them switching off their computers,
or worse still, going to buy from a competitor.
Coverage Q2 2006
Computing
IMRG predicts UK e-shoppers will spend £26bn in 2006 09/05/06
.... In related news, web testing firm SciVisum last week released research
on regional e-commerce spending..
The
Register Northerners love shopping online 09/05/06
That's according to research by ecommerce outfit SciVisum, which found
that three quarters of UK punters shop online, spending on average £89
a month. ...
Bios
SciVisum Study Reveals Spending Chasm 09/05/06
Microscope
(Print) Five Minute Interview - Deri Jones 02/05/06
Bios
Grand National Bookies take a Pasting in Online Race 14/04/06
VNUnet
Online bookies take a pasting in Grand National
13/04/06
Post-Aintree celebration marred by poor web site performance
PC
Magazine Online bookies take a pasting in Grand National
13/04/06
Catalogue and
e-business (Print) User Journeys 13/04/06
Failure optimise website' usability could drive down online sales
Coverage Q1 2006
The
Sunday Times and Times online Web shoppers call the
shots 26/03/06
As online sales soar, buyers are growing fussier. Sally Kinnes asks how
sites win, and lose, vital customers
Revolution
(pdf) - Marketing vs IT 01/02/06
BIOS
Magazine - Lottery website problems could drive down ticket sales
02/02/06
Computing.co.uk
- Web sites must support IE rivals 23/01/06
Personal
Computer World and PC
Magazine? - Firefox puts Internet Explorer to shame
23/01/06
IT Week
(pdf) - Websites must support IE rivals 23/01/06
Retail Systems
(pdf) - Shoppers ditch sluggish web sites 19/01/2006
VNUnet
- Shoppers flock online for Xmas 19/01/06
BIOS
Magazine - Firefox hits 10% - but sites alienate users with bad web
design 13/01/06
Techworld
- Firefox restricted by incompatible websites 12/01/06
IT Week
( pdf) - Shoppers flock online for Xmas 09/01/06
Computing.co.uk
- Shoppers flock online for Xmas 09/01/06
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