Testing Services Overview

SciVisum offers a range of web monitoring and load test services sharing a common user journey approach

User Journeys are multi-page routes that visitors take across your website which generate revenue and provide vital customer-serving facilities. We test every step of your user's journey as an error on any page can result in a completely lost transaction.

24/7 Website Monitoring and Transaction Testing

Monitor performance, error rates and consistency of User Journeys 24/7

SV-Monitor measures in real time the performance, availability and consistency of your web applications as experienced by end users. Unlike traditional web site monitoring, which draws a ‘customer journey’ by checking a fixed number of URLs (side-stepping your website’s complex code), SciVisum’s Dynamic User Journey approach happily works alongside modern coding practices including complexities such as the latest AJAX usage. At each step of a User Journey, our technology looks into the page and dynamically pulls out what is needed simulating real customer interaction. Only by using the unique ‘User Journey’ testing approach can your technical and marketing teams gain crucial insights and information about your customers’ real online experience, and have a truly meaningful checklist.

The SV-Monitor data is presented in an easy-to-navigate, real-time website testing portal. This portal makes complex data accessible to all business users, not just technical users, allowing more team members to navigate the portal. Little prior knowledge is required, reducing the demand on technical team members.

Due to our specialist, in-house technical team we are able to constantly adapt our services to deal with the advances bought on by the internet’s constantly changing nature. Our technically focused team allows us to create unique services for each client through scripts written specifically to match their site's unique User Journey usage. It is therefore possible to create “out of the box” solutions to cover almost every scenario of web site testing.

Mobile app and mobile-web monitoring is available, as is monitoring of complex flash applications, and video streaming monitoring.

Comprehensive Load & Stress Testing

Highlight capacity limits under high volumes of traffic and reveal bottlenecks in technology

As a business grows so do the demands on the company website and its underlying infrastructure. These additional loads can impact on performance, and negatively impact customer online experience. Load testing is essential to ensure that User Journeys - key routes that visitors take across a website - can manage high volumes of traffic and concurrent users performing transactions, at the most critical times.

SV-Load performs load testing from the user's perspective - simulating an increasing number of concurrent users carrying out revenue generating User Journeys - using our realistic, Dynamic User Journey approach

To ensure the best realism, so that a load test reproduces a traffic mix the same as your site does at past peak moments, we request your Web Analytics data from those peak hours and days -so that the User Journeys we specify and run match the same page type ratios.  This enables non-IT teams to readily understand if testing proves that for example 70% more activity than the June Sales Peak can be handled by the current infrastructure

With our expert support, SV-Load is quick and simple to set up, we do all the hard work for you: our test engineers liaise with your Web Analytics and tech teams: and the actual high-traffic Load Testing - whether out of hours overnight, or in-hours -  is delivered remotely using our test engine developed in-house. We write the scripts and perform the tests - your web and IT teams don't need to provide any hardware, software or monitoring agents -  and thus none of your engineering staff time is lost. And if you require more control over your Load Testing we also offer a SV-Load Portal solution - which allows follow-up tests to be run by your own staff on demand, or easily scheduled for out of office hours, and re-run tests ad-hoc after making periodic releases to your website code and infrastructure.

Website Performance and Effectiveness Consultancy

Solve website performance issues and improve ROI

SciVisum provides bespoke consultancy; incorporating testing, analysis and problem solving as we provide you with the information you need.

In addition to the above services, SciVisum performs User Acceptance Testing, Regression Testing Suites, Browser based web Compatibility testing and other made to measure web test projects.