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Why test?

e-Government Priority Outcome R25

 

Why test?

How else can you maximise the effectiveness of your web systems on an ongoing basis?
How else can you ensure & improve quality of service delivery to clients, suppliers and staff?
How else can you drive focused web development programmes and maximise effective expenditure?

There is only one way and that is to carry out in-depth, real use testing. It makes sense to audit what you currently have, in order to identify the most cost-effective steps necessary to maintain or increase performance.

In short, web testing provides the following benefits...

Ensure functionality Ensure that your web site is functioning correctly and all steps are performing as expected. Are customers able to complete transactions?
Improve service delivery Identify problems and highlight areas for improvement
Measure effectiveness Measure the effectiveness of web systems and suppliers. Use metrics as the basis for your SLA
Plan for future development Gather real evidence to justify future development
Determine failure point and recovery following overload
Independent audit Provide an independent view of systems for senior management and audit teams
Due diligence Prove due diligence and best practice in the event of failure

To achieve optimum results testing should be independent, comprehensive & performed on a regular basis.

Independent
It’s not sufficient to implement testing programmes in-house; for maximum accuracy testing should provide an unbiased view from the perspective of the user.

Comprehensive
It’s not good enough to employ basic page grabbing services. If testing services are to deliver real business benefits, they must be comprehensive enough to generate valuable performance measurements across all site transactions.

Regular
Testing should be performed on a regular basis, to ensure that system effectiveness is tracked over time, proving that infrastructure upgrades produce evidence of performance gains.