At the leading edge of eCommerce, the focus of Management is moving to the User and the protection of their experience and ability to buy.
Deri Jones will use the development of our Intelligent Inventory Management Suite to illustrate why Unbuyable products, whatever the reason, lead to frustrated user, a huge impact on brand and bottom-line, and what you can do to prevent this.
Innovation Theatre Presentation: Protecting The User And The Ability To Buy
Deri Jones will present at:
- Wednesday 13th March 1-2pm
A user focussed approach requires a step change in thinking about Inventory Management which has traditionally been a back-end logistics problem, owned by an operations or a merchandising team.
The market shift to Intelligent Inventory Management marries the front end user experience of the browse and purchase experience with necessary back end monitoring and alerting to enable support and eCommerce teams to identify, anticipate and resolve problems before users even know there was a problem, saving time, money and brand.
The simple stand alone counting and checking of traditional inventory management at the back end are unable to provide the protection and support necessary for internal teams to ensure that Users can make purchases when interacting with today’s increasingly sophisticated multi-channel, multi-site multi-system eCommerce operations.
If you are visiting Retail Business Technology Expo looking for the tools and techniques that will deliver you an edge over the competition, for any kind of online transaction across multiple locations, then come along to the presentation, or visit us on Stand 590c.
These features were developed working extremely closely with clients and we will be able to demonstrate the practical ways that business and technical teams need to work together to achieve this kind of creative innovation, as well as the end products themselves.
Email SciVisum or call us on 01227 768276 to find out more, discuss your needs.