SciVisum’s monitoring suite is designed to provide a one-stop information source for all parties involved in web and mobile applications.
To this end, we offer a simple price structure based purely on number of user journeys ordered, with specific figures available on request. For large organisations, enterprise agreements with retroactive billing for additional orders through the year are available.
We pride ourselves on offering a first class service to all clients, whatever their size or sector, with no “grades of service” or “types of subscription” or other add ons to distinguish between customers.New features, functions and upgrades are included and automatically rolled out across the SV Monitor Suite to all clients as part of our user centered development approach.
- All initial and on-going training, on-site or on-line
- Expert analysis of data where needed
- Sampling frequency every 5 minutes, speeding up on error detection (adjustable to client preference)
- Proactive managed service with personal account manager and Client Liaison.
- Access to technical and consultancy support team
- Each sample tested from multiple locations
- Highly configurable alerting by email and SMS
- Continual updating of test scripts Stakeholder reporting by email
- Immediate access to new features and improvements within the SciVisum Portal on release.
- Lost opportunities reporting quantifying downtime and errors in term of lost sales revenue