On-site monitoring and transaction testing helps identify and resolve performance issues with multiple web farm servers.
When your website isn’t performing well, it’s not always easy to identify the cause. Nor whether the problem is even under your direct control. Load balancing systems, software applications coding, web and application servers are all things that you can readily influence. However, there’s one important area that you will often have little power over – the network, managed by the ISP or Hosting supplier.
On-site monitoring and transaction testing helps identify and resolve performance issues with multiple web farm servers – by removing the effect of the wider Internet: and thus killing any uncertainty of root causes between network and server teams – and providing hard evidence that your datacentre suppliers can’t argue with.
Using the same technology as SV-Monitor, the service gives real time feedback on the performance of each server by monitoring the key transactional user journeys on your website from within the data centre.
This gives you real time, server specific performance data – with instant alerts if journeys slow down or fail on one or more servers.
This service measures performance free from network hosting complications like variations in internet connection latency, so you know when servers are the root cause of problems.
There is no hardware or software requirement on your side – the website testing service is delivered via hardware installed in your web farm and managed by us.
The service has also helped clients to resolve ISP/ Data centre issue network issues. Comparing the performance of the same Dynamic User Journeys internally and externally provides evidence of network issues between your web farm and the Internet.