Web performance monitoring - deliver outstanding customer experience 24/7
Your online product or service offering might be the best, but slow response times and error prone pages are unacceptable particularly with today's internet savvy web users.
It can be difficult to get a true measurement of the experience your website delivers. Monitoring predefined URLs may lead you to believe all appears to be well – on the surface, at least. Our unique approach to website performance monitoring ensures that you’re minimising lost sales and protecting your brand – 24/7.
Adaptive web monitoring - online mystery shopping
The only accurate way to measure your website’s performance is by following in your customers’ footsteps.
- SV-Monitor - emulates customer experiences across your site
- Measure response time and availability of your web offering
- Monitor user journeys from browsing and selecting products through to check-out.
- Monitor realistic customer-centric data
- Pinpoint performance issues to improve speed and availability
- Provide optimum user experience across your site
- Reduce lost sales
Accurate metrics & data you can trust
SciVisum’s web monitoring solution checks page content and makes intelligent choices, dynamically moving from page to page as real users would.
- Reduce the risk of business decisions such as new features versus performance with the most accurate, realistic metrics.
- Have peace of mind that you'll find all issues impacting your end users before they do.
An experienced extension to your technical team saves you time and money
A high-touch, independent monitoring service will enable you to manage your digital performance while freeing up your staff to develop your website and move your online business forward.
- Journey scripting and maintenance is included as standard saving you resource.
- An experienced test team manage your monitoring journeys live, notifying you of performance issues as they arise enabling you to resolve issues more promptly.
- Our test engineers verify issues and help diagnose root causes, saving you time.
- Our service is delivered via the cloud and requires no software or disruption to your staff or systems.
Bridge the between tech and business teams with data easily understood by all
SciVisum’s ongoing web performance monitoring returns customer-focused data easily shared across te company. This holistic approach improves the customer experience, whilst reducing time spent reading and explaining performance results. This saves time and increases revenue.See Case study
Speed up troubleshooting with quick an easy access to granular data
An intuitive GUI enables your technical team to quickly find the data they need to aid root cause analysis. SV-Monitor includes single sampe drilldown to individual page components, customised alerting, third-party reporting and errors by Server ID, network diagnostics and many more features to help reproduce errors and aid diagnosis.See Case study
Gain control of your online performance
Technology is changing rapidly and your online performance needs are continually changing. SciVisum’s in-house agile development process is driven by client needs ensuring we can meet our clients’ requirements both now and into the future.See Case study